Information Gathering and Usage
Luneau Techology USA is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items. We collect non-personally identifiable information that is used for delivering our advertisements on third-party advertising platforms such as google.com, Microsoft Bing, Yahoo, and Facebook.
In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Luneau Technology USA services such as automated order status updates via e-mail.
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system, we do not store your financial information on our web servers. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.
We customize certain Web page content based upon your browser type and other information provided by our cookie. If you choose to reject the cookie, you can still browse our store but you may experience difficulty making purchases. The Luneau Technology USA shopping cart cannot function without cookies enabled so that the necessary information to process your order is retained. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information you submitted while on our site. This allows us to personalize your shopping experience based on your preferences.
We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties unless requested by law enforcement based on potentially criminal or fraudulent acts committed on our website.
Your personally identifiable information is only used for the purposes of marketing for the Luneau Technology Group and will only be used in a manner consistent with our pre-existing Privacy Notice. We reserve the right to disclose your personally identifiable information as required by law, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
The testimonials section of the Luneau Technology USA website is for the purpose of sharing positive experiences. The testimonials section is moderated to ensure accurate and positive testimonials. Published testimonials are genuine and are not edited or altered by Luneau Technology USA. Luneau Technology USA reserves the right to post or remove any testimonial at its discretion. By posting your comment(s) or testimonial(s) (“Testimonial”) on our website, you give us permission to reprint or use the Testimonial in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Testimonial will be at our discretion and without compensation; (2) We may use the Testimonial with or without any pseudo (pen) name credit; (3) Our right to use the Testimonial is perpetual and may be assigned by us; (4) We may use the Testimonial locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the Testimonial. Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Testimonial.
Sales to Minors
Luneau Technology USA does not sell products for purchase by children. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. Luneau Technology USA is committed to protecting the welfare and privacy of children.
Luneau Technology USA takes precautions to protect its customers’ information. When you submit sensitive information via the website, your information is protected both online and offline. When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected using SSL encryption software. To learn more about SSL, follow this link: www.verisign.com. Access to all of our users’ information is restricted. All Luneau Technology USA servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple firewalls and password protection. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas. Tape backups are not permitted to leave the premises without prior authorization.
For customers who wish to opt-out and stop receiving Luneau Technology USA special offers and related news, Luneau Technology USA provides several ways to do so. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link or communication preferences link within the email. You may also contact us at 1-800-729-1959 to have us manually remove you from our lists.
Notification of Changes